Legal Terms & Conditions of Sale

The products being sold at www.lotyere.com (hereinafter referred to as the “Website”) are sold and produced by Shedyr Italia Srl, whose registered office is at Corso Monforte, 7 – 20122 Milan (MI) - Italy, registered with the Milan Chamber of Commerce (Camera di Commercio di Milano Monza Brianza Lodi - CCIAA) under Economic and Administrative Index No. MI-2515734 in the Company Register, Italian Fiscal Code and VAT no. 10238630965. Shedyr Italia Customer Care is available for all enquiries regarding orders, deliveries and, more generally, purchases at this contact: E-Mail: customercare@lotyere.com

Acceptance of the General Conditions of Sale and conclusion of the contract

  1. The contract stipulated between Shedyr Italia Srl (hereinafter referred to as "Shedyr Italia") and the Client (that is the party or individual who makes the purchase on the Website, not attributable to their commercial, business or professional activity) shall be concluded with the acceptance, including partial acceptance, of the order by Shedyr Italia. Should the order not be accepted, Shedyr Italia shall in any case provide prompt notification to the Client. 
  2. By placing an order through one of the available methods, according to the order form on the Website (hereinafter referred to as the "Order"), the Client confirms having read all the information provided during the purchase process and confirms full acceptance of these General Conditions (hereinafter referred to as the "Conditions").
  3. These Conditions may be printed or saved on a durable medium, in accordance with the provisions of Article 12 of Italian Legislative Decree 70/2003 and Article 51 of Italian Legislative Decree 206/2005, as amended by Italian Legislative Decree 21/2014.
  4. Shedyr Italia shall arrange to refund the Client for the whole amount paid, net of consignment charges incurred and any customs duty paid for importation, within 14 (fourteen) days from the date of cancellation, by transferring the debited amount, via the same payment method used by the Client for the initial transaction, unless otherwise agreed. In any case, the Client shall not bear any expenses incurred as a consequence of said refund. Shedyr Italia may withhold the refund until the returned product is received or until such time as the Client can prove that the product has been properly dispatched, whichever is sooner.

Information requests and complaints

Shedyr Italia may be contacted with reference to any complaints or requests for information: Shedyr Italia Srl, Corso Monforte 7, 20122 Milan (Italy), e-mail address: customercare@lotyere.com

Applicable law

The contract for sale set out in these Conditions and its performance shall be governed by Italian Law. Any contrary legal norms and the United Nations Convention on Contracts for the International Sale of Goods shall not be applicable. Should a dispute arise, it shall be submitted to the jurisdiction of the Courts in the town where the Client is resident. 

Rights reserved

© LOTYERE - All rights reserved: Shedyr Italia Srl, Corso Monforte 7, 20122 Milano (Italy) - VAT 10238630965 / Administrative Index No. MI-2515734.

Last updated: November 2020